• Call for services: 612-824-1142

  • Job Summary
    The primary purpose of this position is to perform the administrative oversight of adult residential service programs, including personnel management and supervision of treatment services. Oversee the operation of services for all persons served in accordance with the organizations policies and procedures, current applicable federal, state, local standards, guidelines, and regulations. The incumbent is assigned the authority, responsibility and sole accountability to carry out these duties during normal and unusual operating hours.

    Job Responsibilities
    Program Development
    -Communicate with, consult, and inform county case managers, other support agencies, and support team members in their efforts to identify and support the desires, preferences, issues, concern, and other supports while respecting the rights of persons served.
    -Network with other service agencies to learn new ideas and strategies for supporting the persons served.
    -Coordinate or assist in the development of new programs and support services.
    -Participates in leadership meetings, clinical meetings and ad hoc work groups in effort to carry out the mission of the program within and outside of the organization.
    -Monitors and maintains positive outcome measures as defined by the license regulations and agency quality assurance processes. Insures program compliance through the timely and accurate reporting of data both internally and externally as needed.
    -Consults with the interdisciplinary team regarding medical and mental health needs regarding risk management.
    -Maintains current knowledge of state treatment initiatives, program development trends and other relevant issues that may impact the people supported and programs and seeks out opportunities to advance personal knowledge of treatment trends that may positively impact the services provided by the organization.

    Quality Assurance
    -Sets up, administers and coordinates all policy, procedure and record keeping systems related to obtaining new licensing, internal audits, service satisfaction functions, Human Rights and Advisory Committee functions, Vulnerable Adult (VA)/Child reporting and follow along on persons served record systems and storage.
    -Creates an informal system of self-auditing and reporting for managers and supervisors at all levels and plans, creates, implements a formal system of quality control auditing and reporting.
    -Acts as the organization’s expert resource on VA and MOMA issues, activities, investigations and assures that all requirements are met and maintained.
    -Contributes to the development of and the administration of all policy, procedure, record keeping systems related to internal auditing, resident satisfaction, vulnerable adult and maltreatment of minors, and persons served records.

    Personnel Management
    -Oversees the hiring, supervision, evaluation and, if needed, discipline of subordinate employees of the program in accordance with agency personnel policies.

    Core Competencies
    -Communication
    -Critical Evaluation
    -Relationship Management
    -Ethical Practice

    Education and Experience
    -Bachelor’s degree or Master’s Degree in Human Services field preferred.
    -6 years’ experience in Residential Services and 3 years management experience.
    -Qualified status under Minnesota Rule 11 must be maintained (Criminal background studies of individual affiliated with programs licensed by DHS).
    -Prior residential services and administrative experience directing services for people with mental health and developmental disabilities.
    -Ability to travel to various agencies, businesses, and meet with people supported in their homes, if needed.
    -Must be computer literate including intermediate skills in the use of Word, Excel and Outlook.

    **Must have experience and knowledge with 245D paperwork as well as strong organizational skills**

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    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Olu’s Home, Inc./Olu’s Beginnings, LLC/Olu’s LLC (OHI) is an equal opportunity employer. Veterans, women, persons of color, members of the LGBT community, and individuals with disabilities are strongly encouraged to apply. Documents can be made available in an accessible alternative format upon request. Please contact info@olushome.com or 612-824-1142 to make a request. Online Applications will be reviewed as they are received, with interviews for promising candidates scheduled on a rolling basis until the position is filled. Online applications only and please, no calls.